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Datylon Help Center

FAQ

FAQ

Frequently asked questions about the Datylon online chart maker or the Datylon plug-in for Illustrator

General info

What are the differences between Datylon for Illustrator and Datylon Report Studio?

How to update Datylon for Illustrator plug-in?

What is your pricing?

Who is Datylon aimed at?

How can I request a new feature?

Is my data safe and secure?

Can charts be animated?

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Licence / subscription

How can I try and buy Datylon for Illustrator?

How to activate a Datylon for Illustrator free trial or subscription?

How to view and change Datylon subscription settings?

What is included in my Datylon account and product license?

How to assign Datylon for Illustrator seats

How to re-assign a Datylon for Illustrator license key.

Can I install Datylon for Illustrator on multiple computers?

What happens after the Datylon for Illustrator license expires?

Where can I find my invoice?

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Troubleshooting

I have another question. How can I get in touch with Datylon?

How can I report a problem?

How to solve issues in Datylon for Illustrator?

What to do in case of warning and error messages in Datylon?

How to clear the cache of Adobe Illustrator?

What to do when the payment failed?

My Beta version expired, what should I do?

What to do in case of an Adobe Illustrator upgrade?

Can I use Datylon for Illustrator without internet connection?

How to fix text overflow in Datylon Text object?

How do I uninstall Datylon for Illustrator plug-in?

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Features

Can I save my Datylon work in an Illustrator cloud document?

What are the file types supported for data import?

How to set units in Datylon for Illustrator?

What fonts are available in Datylon chart makers?

System requirements

What are the system requirements for Datylon?

Does Datylon for Illustrator work on Apple M1 computers?

What is the difference between Datylon download for Intel-based Mac and M1, M2, M3 (Apple Silicon based) Mac?