FAQ

Frequently asked questions about the Datylon online chart maker or the Datylon plug-in for Illustrator

• What are the differences between Datylon for Illustrator, Datylon Online and Datylon Report Studio?
• How to fix text overflow in Datylon Text object?
• How can I try and buy Datylon for Illustrator?
• Is my data safe and secure?
• Can I install Datylon for Illustrator on multiple computers?
• What to do in case of an Adobe Illustrator upgrade?
• How to assign Datylon for Illustrator seats
• How to activate a Datylon for Illustrator free trial or subscription?
• How to view and change Datylon subscription settings?
• What is the difference between Datylon download for Intel-based Mac and Apple Silicon Mac?
• How can I request a new feature?
• What happens after the Datylon for Illustrator license expires?
• How to update Datylon for Illustrator plug-in?
• Can charts be animated?
• What to do when the payment failed?
• Can I use Datylon for Illustrator without internet connection?
• My Beta version expired, what should I do?
• How to solve issues in Datylon for Illustrator?
• How to clear the cache of Adobe Illustrator?
• How to set units in Datylon for Illustrator?
• What are the file types supported for data import?
• Can I save my Datylon work in an Illustrator cloud document? 
• Who is Datylon aimed at?
• What are the system requirements for Datylon?
• How can I report a problem?
• What is your pricing?
• I have another question. How can I get in touch with Datylon?
• What is included in my Datylon account and product license?
• Does Datylon for Illustrator work on Apple M1 computers?
• What fonts are available in Datylon chart makers?
• What to do in case of warning and error messages in Datylon?
• How do I uninstall Datylon for Illustrator plug-in?