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FAQ
Frequently asked questions about the Datylon online chart maker or the Datylon plug-in for Illustrator
General info
- What are the differences between Datylon for Illustrator and Datylon Report Studio?
- How to update Datylon for Illustrator plug-in?
- What is your pricing?
- Who is Datylon aimed at?
- How can I request a new feature?
- Is my data safe and secure?
- Can charts be animated?
- I forgot my password during the email verification process
Licence / subscription
- How can I try and buy Datylon for Illustrator?
- How to activate a Datylon for Illustrator free trial or subscription?
- How to view and change Datylon subscription settings?
- What is included in my Datylon account and product license?
- How to assign Datylon for Illustrator seats
- How to re-assign a Datylon for Illustrator license key.
- Can I install Datylon for Illustrator on multiple computers?
- What happens after the Datylon for Illustrator license expires?
- Where can I find my invoice?
- How to reset the Datylon for Illustrator license key
Troubleshooting
- I have another question. How can I get in touch with Datylon?
- How can I report a problem?
- How to solve issues in Datylon for Illustrator?
- What to do in case of warning and error messages in Datylon?
- How to clear the cache of Adobe Illustrator?
- What to do when the payment failed?
- My Beta version expired, what should I do?
- What to do in case of an Adobe Illustrator upgrade?
- Can I use Datylon for Illustrator without internet connection?
- How to fix text overflow in Datylon Text object?
- How do I uninstall Datylon for Illustrator plug-in?