What to do in case of warning and error messages?

See what to do when you encounter warning and error messages in Datylon chart maker

This article is work in progress, but the little information it contains might still be helpful to you.

 

Datylon web app & Datylon for Illustrator


 

Common properties warnings & errors

Invalid color value detected

When in the Binding tab the color property is bound to a column/row, but no palette is assigned to the data marks, or invalid color references are used in the data, this warning appears. See more info here on the use of palettes or color binding.

Categorical axis Starting Tick data point not found

The value in Styling > Axes & Grid > X or Y axis > type Categorical > Ticks and Grid > Custom Ticks > Starting Tick, cannot be found in the data column/row bound to X or Y axis. 

Swap Workbook

Warning message

More than 1000 rows. Your data contains more than 1000 rows, the application could work unstable. Are you sure you want to proceed?

This warning appears if the uploaded data contains more than 1000 rows. Note however that data sheets can contain empty rows. Although they still trigger the warning message, the empty rows will not have an effect on the performance of the application. 

Besides that, the performance of the application strongly depends on the hardware spec's of your platform and other applications running alongside Adobe Illustrator.

Text Object

No warning, nor error message

Even if the text exceeds the Plot area in the width, no warning nor error message is given. The text will be clipped though by the chart area boundary box.

  Warning message

The chart area is too small to render the chart. Adjust the margins or increase the chart area size to render the chart

The lines of the text exceed the plot area in the height. The text will be clipped by the chart area boundary box.

Error message

The chart area is too small to render the chart. Adjust the margins or increase the chart area size to render the chart.

The sum of the top & bottom margins is larger than chart area height (boundary box height).
And/or,
the sum of the left & right margins is larger than chart area width (boundary box width).

 

 

Datylon for Illustrator only


Export template from Datylon for Illustrator

These errors and warning messages can occur when you export an Illustrator file to a Datylon web app template. 

Error message

Request Entity Too Large.

This error occurs when there the file size of the exported file is too high. This can be caused by too many Illustrator objects, often images or very large or complex linework objects, in the file. These objects are also exported to the webapp, even if they are partially located outside the active artboard which is exported, and thus not visible in the exported template.

To fix:

  • Save a copy of your file and open it. 
  • Cut and remove the (large) objects outside the  active artboard.
  • Export the artboard.  

Error message

Failed to update used fonts

This error can occur when there are corrupted and unknown glyphs or characters in one ore more of the Illustrator text objects in your document. 

To fix:

If the text does not need to be edited anymore, outline all text using the Illustrator feature Type > Create Outlines. 

Otherwise, try to identify the object that causes the problem. This can be done by deleting the object and try to export again. If that works, the removed text should be replaced. 

Color modes

Error message

Exporting of a CMYK document is not supported in current plugin version.

The Datylon web app does not support CMYK color mode, only RGB. As a work around, create a new document in RGB color mode with the same size as your CMYK document. Then copy all objects including the Datylon charts, and paste them in the new RGB document. Save this RGB document. Now you can export it to the Datylon web app. 

Warning message

Datylon for Illustrator supports both CMYK and RGB color modes. But the color mode of your document can't be changed anymore once a Datylon element was added.


In Illustrator, you can change the color mode of our document in File > Document Color Mode. However, this does not work if your document contains Datylon charts. 

If you want to convert an Illustrator document with Datylon charts from CMYK to RGB color mode, create a new document in RGB color mode with the same size as your CMYK document. Then copy all objects including the Datylon charts, and paste them in the new RGB document. Similarly for RGB to CMYK.