Troubleshooting Guides

Troubleshoot issues with charts, data, automation or access. Use this section to find solution when something isn't working as expected.

• Known limitations in Datylon for Illustrator
• The Datylon editor windows in Illustrator are too large.
• I can't see all my installed fonts in the Datylon for Illustrator plug-in.
• Datylon export feature not working with Adobe Illustrator 26.3.1
• Axes, ticks and grid accuracy in Datylon R50
• Datetime formatting issues when loading data in Datylon for Illustrator, R50.
• Datalink is not working
• I have another question. How can I get in touch with Datylon?
• How can I report a problem?
• How to solve issues in Datylon for Illustrator?
• What to do in case of warning and error messages in Datylon?
• How to clear the cache of Adobe Illustrator?
• My Beta version expired, what should I do?
• What to do in case of an Adobe Illustrator upgrade?
• How to fix text overflow in Datylon Text object?