Datylon export feature not working with Adobe Illustrator 26.3.1

Adobe's latest release of Illustrator, v 26.3.1, gives an error when using the Datylon export feature to upload templates to the online Datylon Report Studio.

 


So if you are using the Datylon export feature (In Illustrator menu Window > Extensions > Datylon Account), please do not upgrade to Adobe Illustrator v26.3.1.

We understand the frustration caused by the error in the Illustrator v26.3.1 release when using the Datylon export feature. Rest assured, we are actively working with Adobe to resolve this issue as quickly as possible. We value your patience and understanding during this time.

We want to keep you updated on the progress of this issue. As soon as we have any new information or updates regarding the fix, we will promptly publish them on this page. Our goal is to ensure that you have the latest information and can resume using the export feature seamlessly.

Thank you for your cooperation and ongoing support. We apologize for any inconvenience this may have caused and appreciate your continued trust in our products.

Update: The export feature is working starting from version 26.4 and onwards.