Warning and Error Messages

Learn here what to do in case of warning and error messages in Datylon apps.

This article is work in progress, but the little information it contains might still be helpful to you.

Datylon web app

 

Datylon for Illustrator

  • "Exporting of a CMYK document is not supported in current plugin version."

    • The Datylon web app does not support CMYK color mode, only RGB. As a work around, create a new document in RGB color mode with the same size as your CMYK document. Then copy all objects including the Datylon charts, and paste them in the new RGB document. Save this RGB document. Now you can export it to the Datylon web app. 
  • "Datylon for Illustrator supports both CMYK and RGB color modes. The color mode of your document can't be changed anymore once a Datylon element was added."

    • If you want to convert a document with Datylon charts from CMYK to RGB color mode, create a new document in RGB color mode with the same size as your CMYK document. Then copy all objects including the Datylon charts, and paste them in the new RGB document. Similarly for RGB to CMYK.